Your energy data is safe with us.
At Cleartrace, security is essential to everything we do. Our program takes a holistic approach to security based on industry standards, covering:
- Protection of data-at-rest, data-in-transit, and data-in-use
- Secure product development
- Continuous monitoring and auditing
- Business continuity, disaster recovery, and emergency response procedures
- End-user device protection and security awareness training
Cleartrace has SOC 2 Type II certification which may be available and shared upon request.
Data Protection
Encryption
Customer data is encrypted, always. All databases, data stores, and file systems are encrypted with AES-256 or stronger. End-user workstations are protected with full-disk encryption.
Storage
All data resides in data centers operated by leading cloud providers, who provide strict physical security controls and maintain the underlying hardware.
Access
Access to Cleartrace applications and data is strictly limited and audited. When required, this access is subject to both application-level and network-level controls, as well as multi-factor authentication.