Sales Operations Manager

About the Role

ClearTrace is seeking a Sales Operations Manager to support Sales activities during a critical inflection point in the company’s growth. This position will report directly to the COO and work to support the Sales organization in maintaining the  pipeline, closing deals, and interfacing with other key departments such as Product and Engineering.

This role is a high value-add business partner to the Sales organization, enabling revenue growth and increasing Sales productivity by providing effective methodologies, efficient processes, insightful information and accompanying tools.

RESPONSIBILITIES

  • Managing and maintaining Sales data structure in the CRM and other software programs
  • Recognizing, developing, and implementing process improvements within the Sales organization, as well as hand-off processes from Sales to Customer Success/Engineering
    • Identify and correct bottlenecks in the overall Sales process
    • Optimize lead scoring and task based prioritization
    • Implement and refine Sales automation tools
  • Developing and maintaining reports of Key Performance Indicators 
  • Enabling Sales process effectiveness for all Sales team members 
  • Partnering with Sales Leaders to create and maintain Sales forecasting models and data
  • Creating and maintaining Sales Department policies, procedures, training manuals, and Sales-related resource material
  • Assisting with the onboarding and training process of new Sales team members
  • Assisting with the development of Enterprise Account onboarding processes

REQUIREMENTS

  • 3+ years of experience – 1+ in a Sales role and 2+ in Sales Operations
  • Proficiency with Hubspot, Salesforce or another CRM
  • Proficiency with Google Suite and Microsoft Office
  • The ability to understand the strategic direction and goals of ClearTrace and support appropriate processes to facilitate achievement of business objectives
  • Well-developed capabilities in problem-solving and crafting efficient processes
  • A result and success oriented mentality, conveying a sense of urgency and driving issues to closure
  • An ability to initiate and build relationships with people in an open, friendly, and accepting manner
  • An innate drive to innovate and optimize the use of available resources
  • Comfort with adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change

ABOUT YOU

  • Strong communication, interpersonal and rapport-building skills, glass-half-full mentality, natural leader
  • You are self-motivated, persistent, hard working, and a true team player
  • You enjoy thinking through potential customer’s problems and deeply empathizing with their needs 
  • You are career-minded and excited by innovative and disruptive solutions
  • You care about solving Climate Change on both a professional and personal level
  • You are able to operate and execute on both micro and macro goals and responsibilities
  • You are able to take a step back and think holistically and creatively across market dynamics, client requirements, competition, and internal best practices
  • You bring a technical mindset and problem-solving approach to selling
  • You thrive in fast-paced and high-stress environments while maintaining organization and focus
  • Ability to exercise judgment and solve difficult problems without direct supervision, comfortable with ambiguity

ABOUT CLEARTRACE

ClearTrace is an energy data and carbon accounting platform providing companies with the digital infrastructure to manage their critical energy and environmental information. ClearTrace seamlessly connects to energy generation and consumption devices to create a unified data layer for the entire energy vertical. Every hour new, data-rich digital assets are created from the continuous stream of energy and environmental data feeding into the platform. The ClearTrace solution allows companies to stand behind their claims of carbon reduction and renewable energy through the management of an immutable audit trail and system of record to digitally attest to mandate execution. 

For more information on ClearTrace please see www.cleartrace.io.

Interested in joining our team? Reach out to us today.

ClearTrace is committed to equal employment opportunity.